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SUHSD's Communication Platform

What is parentsquare?

What is parentsquare?

Have you been hearing about ParentSquare and wondering what it is? ParentSquare replaces SchoolMessenger, the mass communications system used in previous years. ParentSquare allows the district and your student's school to send you announcements, messages, and alerts, but adds some new features, including attendance notifications and the ability for you to communicate with your student's teacher in the language of your preference.
 
Here are some examples of messages SUHSD can now send through ParentSquare:
 
  • Newsletters
  • Informational emails
  • Mass notifications, such as event reminders
  • Urgent alerts during emergency situations
  • Direct messages that you can reply to from your mobile device or computer in the language of your choice.
  • Attendance notifications. You will receive an email and/or text message if your student is absent, and you can reply via email or text rather than calling the attendance office.


Keep in mind:
 
  • You will automatically receive all notices sent via ParentSquare via email and text message, if you provided a valid email and mobile device number when you registered your student.
  • If you choose to register your account, which we encourage, you can choose your preferences for receiving information, including whether to recieve messages via email or text, and whether you receive them instantly or in a daily digest. (scroll down for detailed instructions.)
  • For your convenience, ParentSquare offers an app, but you do not have to use the app. You can download the ParentSquare app from your smartphone’s app store (iOS or Android).
  • If you prefer, you may register via the web version.
  • You will receive messages whether or not you download the app or register, but registering has some benefits.
 
How ParentSquare messages look when you receive them as an email and/or a text message:
Screenshot of alertA blue icon and text within a red-bordered rectangle.
 
How to register your ParentSquare account:
 
 
  • Under Register, enter Email or Cell Phone Number. You must use the same email/phone you provided to your school.
  • Click Get Started.
  • If the email/phone matches the information in ParentSquare, the user receives an account activation email/text to register.
 
Make sure your language preferences are set, so you receive messages in the language you prefer.
 
Take Control of Your ParentSquare Messages
 
Once you are registered, ParentSquare gives you the power to choose whether you want to receive notifications via email, text, and/or the ParentSquare app. You can set your preferences to Digest, grouping your messages to receive at about 6 pm, or Instant, which sends all notifications in real time.
 
Senders have the option of overriding Digest and sending messages instantly, which the district may choose to do for information that is timely. During an emergency, you will receive messages, even if you have turned all notifications off.
 
Step 1: Sign into ParentSquare. (If you are not already registered, please click on Get Started. You need to register to set preferences.)
 
Step 2: Click on the arrow next to your profile at the top right of the page, and click on Manage Account.
 
Step 3: Select Notification Settings in left hand menu.
 
Step 4: Choose whether you want to receive messages via email, text or app, and whether you want to receive them instantly or in a daily digest.
 
Step 5: Choose your language preference from among 130 languages offered.