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At-Home/Distance Learning Plan

The San Mateo County Health Officer issued a School Operations Modification Order to dismiss students from regular attendance and implement distance learning plans effective March 16th through May 1st. The order is issued in a strategic effort to help slow the spread of COVID-19 by preventing initial exposure and secondary transmission. It is important to note that the San Mateo Health Department’s decision to dismiss students from school was intended with the purpose of practicing social distancing, not social isolation. For this reason, the District will continue to deliver the following critical services:
  • Food services
  • Special Education (Individual Education Plan [IEP] supports)
  • Mental Health & Wellness
  • At-Home Student Learning
  • Technology Support
Food Services
Breakfast and lunch will be provided to students who are in need of meals during the implementation of the County’s order. The District will have packaged meals for student or parent pick-up during the following extended serving times:
Locations: East Palo Alto Academy, and District Central Kitchen 
Days: Mondays & Wednesdays
Hours: 10:30AM -12:30PM 
Students will need to provide their name, student ID # and home school site to receive meals.
Special Education 
The District will continue to procure interventions to students requiring intensive supports and maintain continuity of services while adhering to health and safety policies during the school closure. Students with an Individualized Education Plan (IEP) will be contacted by their provider(s) regarding the implementation of this plan the week of March 16th. Once school resumes, the regular delivery of your student’s special education supports and services will resume along with the regular program.
For parents with a student in an IEP, click on the following links for additional information:
If you have additional questions, please contact Loselani Makasini at (650) 369-1411 x22206 or at and she will be able to direct your question to the right provider.
Mental Health & Wellness
Mental Health & Wellness services and supports will utilize alternative solutions, including but not limited to, virtual meeting spaces, in order to deliver specialized programming to students that maintains the continuity of their school-based mental health care. 
Staff members will prioritize the highest need students, including any student currently accessing crisis care that has been disrupted, and reach out directly to them. The best delivery method of these services and supports will be determined in alignment with an already established or updated plan, and specific to the student’s need(s).
Staff will continue with individualized support services through remote access options. Remote access options include Google Hangouts Meet (video and screen sharing), Google Hangouts Chat, Google Voice, phone, etc. 
  • In order to protect confidentiality, students will be expected to sign into their accounts to access their staff facilitated sessions
  • Small group sessions may be coordinated using remote access options, as appropriate for student mental health plans. 
  • For more information, click here
To make an appointment for mental health and wellness services, please contact the respective individual below at your school site.
                                            School Contacts for Mental Health Services

Carlmont HS:

Shelly Bustamante

(650) 369-1411 x30063

Sequoia HS:

Judy Romero

(650) 369-1411 x60065


Marco Calderon

(650) 839-8900

TIDE Academy:

Michelle Close

(650) 369-1411 x79040

Menlo-Atherton HS:

Shionda Nickerson

(650) 369-1411 x50171

Woodside HS:

Elaine Dessus

(650) 369-1411 x45326

Redwood HS:

Stephanie Ogden

(650) 369-1411 x77734

District Office:

Javier Gutierrez

650-369-1411 x22390

If you are unable to reach a staff member at your school site, please reach out to the SUHSD Health & Wellness Coordinator, Javier Gutierrez (650-369-1411 x22390,
At-Home Student Learning
Teachers will use Canvas, our online learning management system, to provide students with assignments and guide learning. Students or parents will also be able to pick up hard copies of assignments and return them once completed to each of the site’s administration office.Your student will be hearing directly from teachers about expectations and to provide academic support.
Technology Support
On Friday, students received Chromebooks; based on responses received from completed surveys conducted at all school sites last week. Mobile hotspots for Internet access will also become available for students on Wednesday, March 18th. 
If you need a Chromebook or hotspot, and did not participate in the surveys facilitated by your schools, please use the following form Computer/Internet Access Survey 2 and a staff member will contact you when devices become available at your site. To take the survey, students must be logged in with their student email.
Additionally, in an effort to support the transition from the classroom to At-home/Distance Learning, the District has worked to establish tech support options for students using the Canvas platform and district-owned hardware.
CANVAS Support
  • Visit our CANVAS information page designed for students and parents 
  • Once logged in, students can use the Canvas Help button that will generate a “help ticket” through the Canvas System and Information Services will administer support
Hardware Support:
  • If a district-issued Chromebook or hotspot malfunctions or fails, please send an email to If you are unable to send an email, please contact your school site for further assistance and they will put you in contact with support staff. You must provide your Student ID in the request.
COVID-19: Self-Reporting
If you or a member of your family has tested positive for COVID-19. You can do so by contacting our District Health and Wellness Coordinator, Javier Gutierrez, at or 650-369-1411 x22390, or you can also self-report via this link. To learn more about our COVID-19 self-reporting procedures, click here